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Create, send and track invoices from one account

Invoice Crowd is online invoicing software for products and services. Build an invoice in your currency with your tax rates, send it by email or link, and follow it from draft to paid.

  • Free plan available
  • Partial and split payments
  • 15 payment gateways
The Invoices screen in Invoice Crowd listing sent, paid, viewed, draft, partially paid and overdue invoices, with a paid-in-full notification, an invoice total and the invoice options for reminders, late fees and payment stub

What is inside

Everything an invoice needs, in one place

Invoicing comes down to a few decisions: what to charge, which tax applies, how the client pays and what happens when payment runs late. Invoice Crowd makes each one quick.

Putting the invoice together

Fewer keystrokes each time

Invoice Crowd invoice editor with three line items, the item list filtered by a search and a line saved to the catalog

Create or pick items as you go

Type a new line item when the work is one-off, or pull one from the list of items you have billed before. Anything entered once is available on the next invoice, which removes most of the typing for a business that sells the same handful of things.

  • New items created on the invoice
  • Previously used items picked from a list
  • Descriptions and rates come with the item
Invoice Crowd line item with a 10% discount and a saved sales tax rate applied, next to the tax picker with saved rates and a GST tax group

Your own tax and discount rates

Define the tax rates your country requires and the discounts you actually offer, then apply either per line or to the whole invoice. Rates are worked out as you build the document, so what the client sees is the amount you meant to charge and the tax your rules expect.

  • Rates you define yourself
  • Applied per line or per invoice
  • Built to match your country's tax rules

How the client can pay

Flexible ways to settle

Invoice Crowd Manage Payments window for INV-2036 with a 1,920 dollar deposit paid and the balance in two instalments with due dates, and the Payment Schedule the client sees

Partial and split payments

Clients paying in installments settle one invoice, stage by stage. In Manage Payments, allow partial payments or split the total across the dates you agreed, record each payment as it arrives, and the invoice keeps a running balance until the final payment lands.

  • Deposits recorded against the invoice
  • The total split across agreed dates
  • Outstanding balance always visible
Split and partial payments
Invoice Crowd Payment Methods with all 15 payment gateways, from PayPal, Stripe and Square to M-Pesa, PhonePe and Paystack, the PayPal accounts panel, an invoice paid by card, and a payment received notice

Accept payments your clients already trust

Connect PayPal, Stripe, Razorpay, Square and more, then choose which ones appear on each invoice. Clients pay with the method they prefer, and every payment is recorded against the invoice it settles.

  • Only the payment options you switched on
  • Offer more than one on the same invoice
  • Payment recorded against the invoice it settles
Supported gateways
Invoice Crowd Manage Payments for INV-2047 with the Write Off Unpaid Balance form: balance to write off $1,240.00, outstanding afterwards $0.00, Adjustment date 10/31/2026 and the Bad Debts expense account, above the invoice row marked Written Off

Write off what will not be collected

When a balance is not going to be paid, Write Off Balance in Manage Payments closes it against an expense account such as Bad Debts, on the date you choose and with your reason on record. The invoice reads Written Off, the customer's statement shows the write-off, and Reverse Write-Off brings the balance back if the customer pays after all.

  • Posted to the expense account you choose
  • Written Off on the invoice and the statement
  • Reverse Write-Off restores the balance

Billing that keeps running

Set the rule, then leave it

Recurring invoices on a schedule

Bill the work you deliver every month without starting from scratch. Set the invoice and its cycle once, and each one is raised on time, so no month goes unbilled. Recurring billing and retainers are included on paid plans.

  • One setup, every cycle after that
  • Retainers count logged hours against each invoice
  • The same items, tax and template each time
Recurring invoices
Invoice Crowd invoices list with overdue invoices and their Reminded dates, the Reminder Option and Late Fees options on one invoice, and the late fee added the day after its due date

Late fees and automatic reminders

Switch on late fees and one fee is added the day after an unpaid invoice's due date, with a notice on the invoice beforehand. Reminder emails go out automatically before and after the due date, so every client is followed up on time.

  • One flat or percentage fee after the due date
  • Automatic reminders on your schedule
  • Polite follow-ups, sent for you
Late fees and reminders

Also included

Everything around the invoice

From payment links to the ledger, the tools that make invoicing complete.

  • Payment links

    Send a link for a fixed-price product or service and let the client pay without an invoice first.

  • Custom fields

    Add any extra detail an invoice needs, from a project code to a client reference number, above or below the items, or fill it in from the customer's record.

  • GST-enabled invoices

    Raise GST invoices at the rates you define and file from the report when the return is due.

  • Invoicing dashboard

    See invoiced, received, outstanding and overdue totals at a glance, with cash in against expenses, a revenue report and a Needs Attention list of what to do next.

  • QuickBooks and Xero export

    Export up to 100 invoices as import-ready files for QuickBooks Online or Xero, with every total checked before you download.

  • Status at a glance

    Hover a status to see who the invoice went to, whether the email was opened and what is still due, and void a sent invoice so its number stays.

  • Download and delivery notes

    Download the PDF when a client wants a copy for their records, or a price-free Delivery Note to send with the goods.

  • Your logo and colors

    Start from eight designs and change the fonts, colors, shapes, logo size and labels in the template builder. Saving a customized design is included on paid plans.

  • Share on WhatsApp

    Send a saved invoice's link on WhatsApp with a ready message in your customer's language, edited as you like before it goes.

  • Straight into accounting

    Each invoice posts to the ledger as it is raised, so your books stay current.

  • Duplicate an invoice

    Copy last month's invoice for a repeat job instead of typing the same lines again.

  • Payment tracking

    See what is invoiced, received, outstanding and overdue across every client, and every payment in the Payments Received list.

Questions

Invoicing, answered

Can I start invoicing for free?

Yes. The free Basic plan lets you send invoices and accept PayPal payments. Paid plans add more customer and business profiles, templates and gateways, recurring billing and accounting.

Can a client pay an invoice in installments?

Yes. In Manage Payments, split the total into equal parts or a deposit and a balance on agreed dates, or allow partial payments with an optional minimum, and the invoice tracks what is still outstanding. It suits staged project work paid over time.

Which payment gateways can I connect?

PayPal, Stripe, Razorpay, Square, Payoneer, Braintree, Authorize.net, Airwallex, GoCardless, PayFast, PayTabs, Telr, M-Pesa, PhonePe and Paystack. You can offer more than one so a client picks the method they already use, and each payment is recorded against the invoice it settles without you marking it off.

Can I set my own tax and discount rates?

Yes. Create the rates your country's tax rules require, including GST, and save the discounts you offer regularly. Apply either to one line or to the whole invoice, and the totals recalculate as you go rather than at the end.

What happens when an invoice goes overdue?

If you switched on late fees, one fee is added the day after the due date, and reminder emails continue on the schedule you set. The invoice shows as Overdue in the list and in the Overdue total, so you always know what is outstanding.

What does the Invoice Crowd dashboard show?

The Dashboard shows four totals for the period you choose, Total, Received, Outstanding and Overdue, each linking to the matching list. Cash in vs Expenses compares payments received with recorded expenses as a Cash Margin, and the Revenue Report charts invoiced, received and expense amounts by period. Recent Transactions and Transactions by payment gateway show the latest payments, and Needs Attention lists what to do next, such as Invoices Not Sent, Proposals Not Sent and, with Worklog on paid plans, customers Ready to Invoice. Choose any period from This Month to a custom range, and Lock This Filter keeps your choice. Team members with the Accountant or Admin role and access to all customers see it too.

What is the Needs Attention card on the dashboard?

Needs Attention is the Invoice Crowd dashboard's short to-do list. Each row names one kind of work with a single action: Invoices Not Sent (Review Drafts), Proposals Not Sent (Open Proposals) and Expired Proposals (Follow Up), and with Worklog on paid plans, Ready to Invoice for each customer with unbilled time and project expenses (Create Invoice), Billing Decisions (Decide) and Final Retainer Hours (Review Hours). Collapse it to a row of counts, and it stays out of the way when there is nothing to do.

How do I get set up to send my first invoice?

Invoice Crowd's Get Paid Faster checklist on the Dashboard takes you there in five steps: Add Your Logo and Business Details, Add Your First Customer, Create Your First Invoice, Send It and Turn On Online Payments, each with a time estimate and the action in place. It starts after Set Up Your Business, one short screen for your business name, country, logo and What Do You Want to Do First?, and the account owner can reopen it any time from the ? icon beside the bell.

Do invoices reach my accounts on their own?

Yes. A raised invoice posts to the chart of accounts, so income and tax appear in the ledger and the reports without a second entry. Bank reconciliation and the profit and loss statement then work from the same figures.

How do I cancel an invoice I already sent?

Void it. Voiding keeps the invoice and its number, marks it VOID with a badge, a banner and a PDF stamp, and reverses it in your books, so your numbering stays intact. Delete is meant for invoices that were never sent: if you delete one you already issued, Invoice Crowd recommends Void and shows what deleting would change for your country before you confirm. Remove any payments or credits applied to it first.

Can I write off an unpaid invoice as bad debt?

Yes. Open Manage Payments on the invoice and choose Write Off Balance. Pick the adjustment date and an expense account such as Bad Debts, add a reason, and Record Write-Off closes the remaining balance without recording a payment. The invoice shows Written Off, the customer's statement of account lists the write-off, and Reverse Write-Off restores the balance if the customer pays later. It works on invoices recorded in your books, for the account owner and team members who can post accounting entries.

Can I export my invoices to QuickBooks or Xero?

Yes. Select up to 100 invoices on the Invoices list and choose Export to QuickBooks / Xero. Pick QuickBooks Online or Xero and your region, check the mappings, and download a ZIP of import files ready for that software. The account owner can save the mappings for each business, so the next export takes a few clicks.

How do I record a payment made outside a gateway?

Use Record Payment on the invoice: enter the amount received, the date, the payment method and the account it was received into, and optionally email the client a confirmation. A single payment that covers several invoices can be recorded once in Payments Received and applied to the oldest open invoices first, with anything left over kept as customer credit.

Can I share an invoice on WhatsApp?

Yes. Open a saved invoice and choose Share on WhatsApp in its actions. Invoice Crowd fills in your customer's phone number and a ready message with the invoice link, in any of eight languages, and you can change both before choosing Share, which opens WhatsApp for you to review and send it. The default message for each language is set with your business profile's email templates.

Start invoicing for free

Create an account, add your items and tax rates, and send your first invoice in minutes. Upgrade when you want more profiles, templates, gateways or recurring billing.

  • Free plan available
  • 30-day free trial
  • No credit card to start