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Payment integration

Collect direct debit payments with GoCardless

Collect invoice payments by direct debit from your customer's bank account with GoCardless, for one-off invoices and recurring billing. Each payment is recorded once GoCardless confirms it, and refunds go back through GoCardless from the invoice.

See how it works All integrations
  • One-off and recurring direct debit
  • Confirmed by GoCardless
  • Refunds from the invoice
Invoice Crowd Payment Methods with GoCardless selected and a GoCardless account set to Live, a paid invoice recorded after GoCardless confirmed it, and the Refund window sending money back via GoCardless.

From setup to paid

From invoice to paid with GoCardless

Connect your GoCardless account once and every invoice can offer it. Each payment is confirmed with GoCardless before it reaches your books.

Connect your account

Each business profile uses its own GoCardless account, in Live or Sandbox mode.

Invoice Crowd GoCardless account form with Live and Sandbox modes and a fictional nickname, the business's GoCardless accounts, and the Access Token kept write-only when editing.

Connect GoCardless in a few fields

Add your GoCardless API credentials and choose Live or Sandbox for the business profile. Credentials are saved securely and never shown again.

  • Per business profile
  • Live and Sandbox modes
  • Secret keys stay hidden

Use the GoCardless account you already have

Customers pay into your own GoCardless account, on your existing GoCardless pricing. Availability depends on your GoCardless account and region.

  • Your own merchant account
  • Your existing pricing
  • Paid into your account

A smooth checkout for customers

Customers see only the payment options that suit their invoice.

Invoice Crowd invoice INV-2048 for Atlas Legal LLP in GBP, the customer's Select a Payment Method sheet with Pay Using GoCardless, and what GoCardless asks for next.

Pay by direct debit

Your customer sets up a direct debit mandate through GoCardless, tied to your business and that customer. The payment is collected from their bank and recorded once GoCardless confirms it.

  • Amount taken from the invoice
  • Applied to the right invoice
  • Collected from the customer's bank

Recurring billing by direct debit

Bill recurring customers through GoCardless. Each collection is matched to the customer, mandate and subscription, and recorded once GoCardless confirms it.

  • Recurring billing built in
  • Matched to the mandate
  • Every collection recorded

Confirmed before it's recorded

An invoice is marked paid once GoCardless confirms the payment.

Invoice Crowd Payments Needing Review holding a GoCardless payment for INV-2048 that arrived after the invoice was paid, with the checks GoCardless payments must pass before they are recorded.

Every payment matched to its invoice

Invoice Crowd checks the payment, the customer, the mandate, the amount and the currency with GoCardless before marking the invoice paid.

  • Right account and mode
  • Same invoice, amount and currency
  • Confirmed as paid by GoCardless

Pending until it's paid

Direct debits take time to clear. A pending collection stays pending in Invoice Crowd until GoCardless confirms it, so your balances are always accurate.

  • Clear payment status
  • Pending stays pending
  • Accurate balances

At a glance

Everything GoCardless brings to your invoices

Get paid online, keep every payment matched to its invoice, and keep your books in step without extra work.

  • Direct debit

    Collect invoice payments straight from your customer's bank account.

  • Mandates made simple

    GoCardless sets up the mandate with your customer, tied to your business and that customer.

  • Recurring billing

    Bill recurring customers by direct debit, with each collection recorded once GoCardless confirms it.

  • Quick setup

    Add your GoCardless API credentials, choose Live or Sandbox, and you're ready to collect.

  • Confirmed by GoCardless

    Each payment is checked with GoCardless against the customer, the mandate, the amount and the currency.

  • Your GoCardless account

    Payments go to your own GoCardless account, on your existing GoCardless pricing.

  • Pending until paid

    A collection stays pending until GoCardless confirms it, so your balances are always accurate.

  • A receipt with every payment

    Each payment gets its own receipt PDF, attached to the customer's payment confirmation email.

  • Nothing slips through

    If an invoice changes after checkout starts, the payment waits in Payments Needing Review for you to apply, keep as credit or refund.

  • Refunds from the invoice

    Choose Refund on the invoice and the money goes back through GoCardless, booked once GoCardless confirms it.

  • Pass on processing fees

    Add a gateway fee for GoCardless if you choose, shown to the customer as Gateway Fees on the invoice.

  • Offer more ways to pay

    Switch on other gateways alongside GoCardless and customers choose the one they prefer.

Questions

GoCardless and Invoice Crowd, answered

Can my customers pay invoices by direct debit with GoCardless?

Yes. Connect your GoCardless account and customers pay by direct debit from their bank account. GoCardless sets up the mandate, and Invoice Crowd records each payment once GoCardless confirms it.

What do I need to connect GoCardless?

Your GoCardless API credentials, a direct debit account enabled with GoCardless, and a choice of Live or Sandbox mode for the business profile. GoCardless is included on paid plans; the free plan includes PayPal.

How does a GoCardless payment work?

Your customer sets up a direct debit mandate through GoCardless, tied to your business and that customer. GoCardless collects the payment from their bank, and Invoice Crowd records it once GoCardless confirms it.

Can I bill recurring customers with GoCardless?

Yes. Recurring direct debits through GoCardless are supported, with each collection matched to the customer's mandate and subscription and recorded once GoCardless confirms it.

How does Invoice Crowd confirm a GoCardless payment?

Invoice Crowd checks the payment, the customer, the mandate, the amount and the currency with GoCardless, and a pending collection stays pending until GoCardless confirms it. If a confirmed payment can't be applied, for example because the balance changed, it waits in Payments Needing Review for you to decide.

Who sets the GoCardless transaction fees?

GoCardless sets its transaction fees, exchange costs and payout timing under your GoCardless agreement, separate from your Invoice Crowd plan. You can pass a processing fee on to customers with the gateway fee setting.

Can I refund a GoCardless payment from Invoice Crowd?

Yes. Choose Refund on the invoice, from the invoice list, the editor or Manage Payments, then pick Refund it to the customer via GoCardless. The refund is booked once GoCardless confirms it. Refunds from the invoice cover one-time payments made on the invoice page.

Start getting paid with GoCardless

Connect GoCardless in Sandbox mode, pay a sample invoice, then switch to Live when you're ready.

  • Confirmed by GoCardless before it's recorded
  • Every payment matched to its invoice
  • 30-day free trial
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