Payment integration
Let customers pay invoices straight from their bank account: by US bank payment through Stripe, or by direct debit through GoCardless, for one-off and recurring billing. Each payment is recorded once the provider confirms it.
From setup to paid
Connect Stripe, GoCardless or both, and customers pay from their bank account. Each payment is confirmed by the provider before it reaches your books.
Each business profile uses its own Stripe or GoCardless account, in Live or Sandbox mode.
Connect Stripe or GoCardless to the business profile. For Stripe, switch on Allow US bank payment on the invoice; Stripe takes care of bank selection, verification and the mandate.
Customers pay into your own Stripe or GoCardless account, on your existing pricing. Available schemes and currencies depend on your provider account and region.
Customers see only the payment options that suit their invoice.
On a USD invoice with Allow US bank payment on, Stripe Checkout offers card and US bank payment together. GoCardless sets up a direct debit mandate and collects from the customer's bank.
Bill recurring customers by direct debit through GoCardless, with each collection matched to the customer's mandate. Stripe US bank payment covers one-time USD invoices.
An invoice is marked paid once the provider confirms the payment.
Stripe's signed confirmation, or GoCardless's confirmed payment, must match your account, the invoice, the amount and the currency before the invoice is marked paid.
Bank payments take time to clear. They show as processing until the provider confirms them, so your balances are always accurate.
At a glance
Get paid straight from the bank, keep every payment matched to its invoice, and keep your books in step without extra work.
Customers pay straight from their bank account, through Stripe or GoCardless.
On USD invoices, Stripe Checkout can offer card and US bank payment side by side.
Bill recurring customers by direct debit through GoCardless.
Connect Stripe or GoCardless, then switch on Allow US bank payment on the invoices where you want it.
An invoice is marked paid once Stripe or GoCardless confirms the payment.
Payments go to your own Stripe or GoCardless account, on your existing pricing.
Switch on Offer All Payment Methods Enabled in My Stripe Account to offer the bank debits in your Stripe Dashboard, such as SEPA Direct Debit. Stripe handles the bank details.
Each payment gets its own receipt PDF, attached to the customer's payment confirmation email.
If an invoice changes after checkout starts, the payment waits in Payments Needing Review for you to apply, keep as credit or refund.
Choose Refund on the invoice and the money goes back through Stripe or GoCardless, whichever took the payment, booked once that provider confirms it.
Add a gateway fee if you choose, shown to the customer as Gateway Fees on the invoice.
Switch on other gateways alongside bank payments and customers choose the one they prefer.
Questions
Yes. Customers can pay USD invoices by US bank payment through Stripe Checkout, or by direct debit through GoCardless. Each payment is recorded once the provider confirms it.
A Stripe or GoCardless account connected to the business profile. For Stripe US bank payment, switch on Allow US bank payment on a one-time USD invoice, or turn on US bank accounts in your Stripe Dashboard and switch on Offer All Payment Methods Enabled in My Stripe Account. Stripe and GoCardless are included on paid plans.
With Stripe, the customer chooses US bank payment in Stripe Checkout, and Stripe handles bank selection, verification and the mandate. With GoCardless, the customer sets up a direct debit mandate and the payment is collected from their bank.
Yes, through GoCardless. Each recurring collection is matched to the customer's mandate and recorded once GoCardless confirms it. Stripe US bank payment covers one-time USD invoices.
Bank payments show as processing until the provider confirms them. Invoice Crowd then checks the confirmation matches your account, the invoice, the amount and the currency before marking the invoice paid. If a confirmed payment can't be applied, it waits in Payments Needing Review for you to decide.
Stripe and GoCardless set their own fees under your merchant agreement, separate from your Invoice Crowd plan. You can pass a processing fee on to customers with the gateway fee setting.
Yes. Choose Refund on the invoice and Invoice Crowd sends the refund through Stripe or GoCardless, whichever took the payment, and books it once that provider confirms it. Refunds from the invoice cover one-time payments made on the invoice page.
Connect Stripe or GoCardless in Sandbox mode, pay a sample invoice from a bank account, then switch to Live when you're ready.
