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Privacy Policy

How Invoice Crowd handles personal information across invoicecrowd.com and the applications: what is collected, why it is processed, how long it is kept, the rights you hold over it, and the cookie categories this site uses.

This policy covers the Invoice Crowd service and the personal information handled through it. The clauses below set out what is collected, why, how it is kept and what you can ask of us.

Scope and definitions

What we refer to by Privacy Policy is the use of Invoice Crowd service located at the invoicecrowd.com website and Invoice Crowd applications. It, however, does not cover any third party sites that are linked to Invoice Crowd or any arrangement you might have with a business that is registered on Invoice Crowd.

For clarity of the terms in use, “We”, “Us” or “Our” refers to Invoice Crowd. The other terms such as “You”, “Your” or “User” refer to any Invoice Crowd user.

By the term personal information, we are referring to the information you provide us that is distinctively yours, and usually personal in nature. Information such as your phone number, email address and name will be asked of you. We will clearly point out the best practices and procedures required in relation to the use of your personal information.

Data processed

Here are some of the information that might be required of you at one point or the other:

When using the website

  • IP address
  • Date and time, and the referral site
  • Operating system and browser
  • Access status

When logged into the website

  • Full names
  • Contact details such as email and physical addresses, zip code, region, city, country
  • PayPal email address
  • Financial information, such as bank, credit or debit cards

Note: The personal information listed above is not a pre-requisite to using our platform. You can decide not to share your personal information when accessing our website, however, the information will be required when trying to use our features. In summary, you can browse our platform at will anonymously, but to create an account, you must share your personal information.

Why data is processed

  • Accumulation of user information for improving services
  • Customer relations; newsletters
  • Security and integrity when providing service

Data breach notification protocol

In the unlikely event of a data breach, we will promptly notify users via email detailing the nature of the breach, the data affected, and measures to secure their accounts.

Data backup and restoration

Our platform regularly backs up user data. In case of data loss, we will strive to restore the most recent backup, but restoration is not guaranteed.

Operating within the tenets of the law

We are operating within the tenets of the law given:

  • We require your consent
  • Data is required to fulfill contractual obligations
  • Interests pursued by a third party or any other given company

What we do with your data collected

Your personal information within our storage is accessed once received. If you avail third party account credentials, note that some of that information transmitted to your third party account might remain with us too if you authorize such transmissions. That way they will be covered under the privacy policy.

If we are to ever use your information in a different manner from what we are bound to as policy to collect it for, we normally ask for prior permission.

The information we collect is used for the following purposes:

  • Identification and verification
  • Understand your needs
  • To improve our platform
  • To fulfill legal and statutory obligations
  • Enforce agreed-upon terms
  • Safeguard user from fraud or illegal activities
  • Conduct information analysis
  • Manage relationships
  • Understand and evaluate consumer interest

Your data is protected

Our privacy policies and practices are proportional to the information assets under our protection and within the capability of our business. In as much as our security investments are commensurate to international standards and practices, we must warn users of the inherent nature of vulnerabilities posed by the internet, in that spirit we cannot guarantee that there will be complete security on all information under the transmission.

By visiting our website you are in full understanding and agreement of our position in regard to the security of private information. You also give us consent to collect, register, use or share that private information.

Storage of data

The storage period – For as long as you remain a registered user of our service, your personal information is stored with us. Beyond that relationship, we only store the data as it is required by law.

Deletion – Data can only be deleted if you remove your consent to the storage, the data is no longer required to use our service, deletion does not affect stored data, deletion is in accordance with the law and is necessary to adhere to latest technological developments.

A safety measure – To safeguard unauthorized access to secure data. Measures employed are encrypting the transmission, backup, encrypted storage, and employing safety measures for the compliance of technological questions.

User rights

  • Revocation of consent – At any time you see fit, you can revoke the processing of your data at any moment.
  • Right of access – Obtain confirmation as to the origin of the data being processed. Specific information points about this data, the purpose for which it is being processed, what category it lies, potential recipients and duration for which the data is stored.
  • A right to rectify – You have the right to rectify inaccurate data. If we process inaccurate data about you, you must rectify this without unnecessary delay.
  • Right to erase – If you do not want us to process data, send requests via email or our postal address and we shall erase your data promptly and inform you about the same.
  • Right to portable data – You can make a request for the data in a structured, machine-readable format and transmit it to another controller.
  • Right to object – At any time you can object to the processing of your data.
  • Right to make a complaint – You have a right to register your complaint with an appropriate supervisory authority.

Cookies

The cookies we send to your computer are to identify the browser and improve the service quality. If you opt to disable cookies, some areas of Invoice Crowd may not function accurately.

This website sorts the cookies it sets into three categories, and asks for your choice when you first arrive:

  • Strictly necessary – always on. These cookies are needed for the site to work and cannot be switched off.
  • Analytics – optional. These cookies are used to measure how the site is used.
  • Marketing – optional. These cookies are used for advertising and measuring it.

Your choice is stored for 180 days. You can change it or withdraw it at any time through the “Cookie preferences” control in the footer of every page.

Cookies can also be disabled by putting in the right settings into the browser software. For instance, Chrome, Firefox, Opera, Safari, and Internet Explorer are the best software.

General questions can be sent through the contact page. The terms that govern use of the website are set out in the terms of use.